Online service for collecting and analyzing feedback and complaints of your Clients, consumers of goods and services
Platform for creating instant feedback from the Target Audience
Conduct an online customer survey of products and services and collect ratings, feedback and analytics for Customer Satisfaction Management
In what industries can you use MVoter?
About MVoter system
Your customers will be able to rate your services or products here and now
Your customers will be able to send you their comments and suggestions
You will be able to instantly call every customer who has sent a negative review
You will be able to see the GPS coordinates of customers during a recall
You will be able to pay rewards and bonuses to your customers
You will be able to receive ready-made analytical reports online
Get instant alerts on every review
Your smartphone will instantly receive all negative feedback, allowing you to quickly monitor and manage your customers' satisfaction.
Quick start with ready-made templates
Choose from over 100 ready-made questionnaires,
suitable for you
Use the design you like best from over 100 ready-made informers, posters, and posters.
Receive automatically generated
analytical reports
Export statistics in a convenient format
The case will move,
wherever you are
Manage the feedback system with your CA
from your smartphone using the «Mvoter Business» mobile application»
Frequently Asked Questions (FAQ)
Can your system be customized to fit our corporate design?
Easy. MVoter system allows you to create a fully customized feedback system for your corporate design. You will be able to create your own corporate QR informers with your unique design. You will also be able to customize your administrative control panel to meet the requirements of your corporate design.
We would like our customers to evaluate not only the overall service, but also personalized employees, individual rooms, etc. Is it possible with MVoter?
Yes, of course.
We have a huge business with dozens of regional branches, with hundreds of service points, with thousands of service personnel. Is MVoter suitable for us?
MVoter can be easily adapted to the most complex and extensive business, regardless of the size of the Target Audience, geography and range of your services and products. MVoter will be able to automatically collect all your customers' feedback, process it and provide it in the form of ready analytical reports. MVoter will save your company significant financial and human resources spent on monitoring and analyzing the satisfaction (marketing and sociological research) of your Target Audience.
I have a very small business, is MVoter right for me?
The MVoter system is suitable for even the smallest microbusiness, whether it is an individual cab driver, a retail shop, or a small food manufacturer. MVoter will allow you to automate the collection of feedback and increase the loyalty of your customers.
Do we need additional equipment to use MVoter?
No additional equipment is needed. You need to first set up the feedback system on the MVoter portal and then print QR codes (informers, signs, badges) and hang them on the most visible places.
We already have QR codes installed at many facilities, do we need to change them?
If you already have QR codes installed, you don't have to change them. It is enough to integrate them with MVoter system. There are convenient tools for this purpose in MVoter.
How long does it take to get everything set up?
Setup time depends on the scale and level of detail of the data you want to collect within the system. If you are a small business (1 store, 1 restaurant, 1 pastry store), then setting up the feedback system will take from 20-30 minutes to 1-1.5 hours. If you are an average business (a network of 5-10 shops/restaurants, production of goods up to 30-50 SKU, etc.), the system setup will take from 1.5 hours to 3-4 hours. If you are a large and branched business or a state organization with tens of thousands of customers, then the system setup will take from 1-2 days to 5-7 days.
Any questions?