Digital service to improve service quality and personnel management
Today's guests expect maximum comfort, responsiveness and personalized service from a hotel. In order to meet these expectations, it is important for hotels to implement technologies that make communication with guests easy and the work of employees transparent and efficient.
SuperQR is a multifunctional QR service for hotels, which helps automate feedback, collect feedback, monitor service quality and increase guest loyalty.
One QR code for hotel can replace a whole set of tools: call staff, leave a review, take a survey, familiarize yourself with services or get a bonus. All this in one click through the guest's smartphone, without installing apps.
Automating feedback and feedback
Guests can assess the level of service, leave a comment or a suggestion for improvement - directly through a QR code in the room or at the reception desk.
Interactive QR codes in hotel rooms and areas
Place QR codes in the rooms, lobby, restaurant, pool or spa area so that guests could quickly get the necessary information: order a service, call the staff, learn about additional services or mode of operation.
Time recording and employee call button
SuperQR can be used not only for guests, but also for personnel management. The system allows you to record employee working hours, track tasks and control the speed of response to calls.
Surveys and analysis of guests' impressions
QR service allows you to conduct online guest surveys and collect analytics on satisfaction. You see real feedback, statistics and trends, which helps you make management decisions and improve hotel rating.
Loyalty programs and personal offers Create bonus programs, offer discounts and reward loyal guests. A QR code in a hotel turns into a tool for customer retention and increased profitability.
Increasing reputation and rating SuperQR helps to systematically collect positive feedback and promptly respond to complaints. This contributes to the growth of the rating in Google, Yandex and on booking platforms (Booking, Ostrovok, Tripadvisor, etc.).
Use smart QR codes for restaurants as part of modern
customer ecosystem - simple, convenient and efficient.
Leave a request or just email us - we'll find the best solution, show you how SuperQR works, and help you get started
Implement SuperQR and get a single tool for guest service, staff supervision and reputation management.
SuperQR for hotels is a step towards a digital, customer-centric and profitable hotel business.
Who SuperQR is suitable for
SuperQR is designed to:
The service can be easily customized to fit your corporate identity, business scale and staff structure.
SuperQR Easily connects to CRMs, messengers, review platforms and analytics - so you get more data and less of a routine
SuperQR is already helping dozens of businesses collect more reviews,
Increase customer engagement and enhance online reputation.
Below are the opinions of real users who have integrated the
our service into your work.
We actively use the service in our work, we note
ease of operation and ease of use for
customers, easy perception of information, convenient
interface, necessary functionality for
monitoring the fulfillment of business KPI objectives,
formation of client base.
Separately we would like to note the work of the support service
who promptly solves problems and offers to
improvements on service and customer interaction.
We will continue to cooperate in the future.
(product used by the customer)
In November 2022, we implemented a SuperQR system in the
As part of a pilot project to evaluate the performance of each
facility. QR codes were placed at the cash registers,
apron, information and other key areas.
Now every visitor can quickly and conveniently
to leave your feedback on the service, and we, for our part,
we get the opportunity to quickly process
provide feedback and take action to improve
quality of service.
SuperQR has become...
(product used by the customer)
I believe that customer feedback and testimonials
the most important attribute of the hotel business. It is
allows for the timely identification and elimination of
flaws, find weaknesses, and most importantly,
to increase the company's revenue.
I'm sure SuperQR is helping us with that, and on the
Today we can already see and feel the result
in the works.
I consider the main advantage of SuperQR to be convenience:
used to have all the information for guests...
(product used by the customer)
Leave a request or just email us - we'll find the best solution, show you how SuperQR works, and help you get started
