Digital service for transparency, feedback and service improvement
Modern government agencies strive for openness, convenience and efficiency of interaction with citizens. Digital technologies are becoming an important tool for increasing trust and quality of services.
SuperQR is an all-in-one QR service for government agencies that helps automate feedback, awareness, internal controls and analytics.
One QR code for government agencies combines several functions at once: informing citizens, collecting feedback, conducting surveys, calling an employee and recording staff working hours. Everything works via smartphone - without applications and complex procedures.
Citizen feedback
With the help of a QR code, visitors can leave feedback on the quality of service, speed of work of specialists and convenience of receiving services. This helps the management to objectively assess the level of service and identify problem areas in a timely manner.
Information and navigation
Place QR codes in waiting rooms, at reception desks, stands and documents so that citizens could quickly get information about the schedule of work, list of services, requirements to documents and contacts of specialists.
Calling an employee
The function of calling a specialist by QR code allows a visitor to promptly address the necessary employee or administrator, which is especially important for MFCs, Akimats, municipal and regional bodies.
Timekeeping and personnel control
SuperQR helps keep track of employees' working hours, record shifts and analyze the speed of response to citizens' requests. This increases discipline and transparency of staff work.
Surveys and analytics of service quality
Conduct citizen surveys and analyze data on the quality of public services. QR-service for government agencies generates visual analytics for management decisions and process optimization.
Use smart QR codes for restaurants as part of modern
customer ecosystem - simple, convenient and efficient.
Leave a request or just email us - we'll find the best solution, show you how SuperQR works, and help you get started
Create a convenient, transparent and efficient format of interaction with citizens.
SuperQR for government agencies helps to improve service, increase public trust and implement digital solutions without complex and expensive IT projects.
Who SuperQR is suitable for
The service is suitable for:
SuperQR is easily scalable and customizable to fit the structure of any government agency.
SuperQR Easily connects to CRMs, messengers, review platforms and analytics - so you get more data and less of a routine
SuperQR is already helping dozens of businesses collect more reviews,
Increase customer engagement and enhance online reputation.
Below are the opinions of real users who have integrated the
our service into your work.
We actively use the service in our work, we note
ease of operation and ease of use for
customers, easy perception of information, convenient
interface, necessary functionality for
monitoring the fulfillment of business KPI objectives,
formation of client base.
Separately we would like to note the work of the support service
who promptly solves problems and offers to
improvements on service and customer interaction.
We will continue to cooperate in the future.
(product used by the customer)
In November 2022, we implemented a SuperQR system in the
As part of a pilot project to evaluate the performance of each
facility. QR codes were placed at the cash registers,
apron, information and other key areas.
Now every visitor can quickly and conveniently
to leave your feedback on the service, and we, for our part,
we get the opportunity to quickly process
provide feedback and take action to improve
quality of service.
SuperQR has become...
(product used by the customer)
I believe that customer feedback and testimonials
the most important attribute of the hotel business. It is
allows for the timely identification and elimination of
flaws, find weaknesses, and most importantly,
to increase the company's revenue.
I'm sure SuperQR is helping us with that, and on the
Today we can already see and feel the result
in the works.
I consider the main advantage of SuperQR to be convenience:
used to have all the information for guests...
(product used by the customer)
Leave a request or just email us - we'll find the best solution, show you how SuperQR works, and help you get started
