REX Platform for Commercial Real Estate | SuperQR
QR-first Real Estate Experience Platform

SuperQR
REX PlatformReal Estate Experience Platform for commercial real estate

Unified digital service layer for business centers, shopping and entertainment malls, mixed-use complexes, and corporate real estate. Connects the property owner, management company, tenants, employees, visitors, and operations — without mandatory app installation.

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20+ digital servicesService DeskVisitor ManagementBookingAI Concierge
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Service RequestTenant requests from a specific location
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Visitor PassGuest visits and QR passes
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Room ReservationMeeting rooms and shared resources
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AI ConciergeConsultations and transition to action

Mobile interface of the SuperQR REX Platform

QR-firstthe service opens in the context of a physical location
20+ servicesa unified ecosystem instead of a set of disparate solutions
50+ languagesAI consultant for tenants and guests
Without the mandatory appall you need is a smartphone camera and a browser
Architecture

The property itself becomes digital

SuperQR REX is not just a QR code system. QR is a universal entry point to services of a specific office, floor, meeting room, parking lot, common area, or equipment.

✓Location context. The system already knows where the request came from.
✓Dynamic interface. Services and forms change without replacing the physical QR.
✓One digital layer. Experience, Operations, Commerce, and Data operate in a single environment.
✓Integration approach. REX can work on top of existing access control systems, BMS, CMMS, and enterprise systems.
SuperQR REX Platform Architecture: owner, management company, tenants, visitors, and service departments are connected to Service Desk, Visitor Management, booking, operations, and AI via a single QR entry point
Who is REX for?

One platform. Different scenarios for each role.

Each user group gets only the features relevant to its role and location context.

Commercial real estate owners and managers

OwnerA unified picture of service, activity, quality, and infrastructure usage.
Business center management company

Management CompanyService Desk, SLA, assignees, regulations, checklists, and analytics.
Tenants and business center employees

Tenants and EmployeesRequests, guests, booking, delivery, services, and office information.
Visitors and guests of the business center

Visitors and guestsA clear path from invitation and check-in to the desired company or service.
Key features

Not a set of features. Interconnected digital processes.

REX Platform combines the most in-demand commercial real estate scenarios in a single interface.

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Service Desk and tickets

A request from an office or zone immediately receives a location context, category, assignee, status, and SLA.

tenant requestsSLATask Manager

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Visitor Management

Visit request, approval, digital QR pass, check-in, and visitor log.

guestsQR passACS

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Resource booking

Meeting rooms, conference rooms, coworkings, equipment, event spaces and other shared resources.

Bookingschedulepaid resources

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Cleaning and facilities management

Checklists, technical rounds, photo documentation, staff dispatch, and equipment QR passports.

checklistsrepaircontrol

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Experience & Analytics

NPS, CSAT, CES, reviews, requests, visits, bookings, and service usage in a single analytics system.

NPSCSATdashboards

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AI Concierge

The AI consultant knows the property, responds via text and voice in more than 50 languages, and guides the user toward the desired action.

50+ languages24/7service navigation

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QR-first user experience

Scanning turns into into action

One QR code in the office can become an employee's permanent digital touchpoint: a request to the facilities management, guest visits, booking, delivery, staff call, and an AI concierge.

Context instead of extra fieldsThe office QR code already knows the premises; the meeting room QR code — the required resource; the equipment QR code — the specific asset.
Without mandatory installationA guest, contractor, or employee can open the service directly in a browser.
Commerce inside the propertyThe menu, office delivery, services, promotions, and paid resources form an internal marketplace.
QR-first user experience of the SuperQR REX Platform: requests, guest passes, booking, and AI concierge
Integrations

REX runs on top of existing infrastructure

The platform can act as a user front-end for the facility's systems. The specific depth of integration is determined by the capabilities of the external system.

ACSBMSCMMSERPCRMSSOCalendarsPaymentsParkingAPI

Enterprise-ready

  • role model and access matrix
  • property → building → floor → space → QR touchpoint
  • history of applications, visits, inspections, and statuses
  • SSO and corporate authorization — during integration
  • scaling from pilot to multiple facilities
  • integrations are designed for the customer infrastructure
Access matrixTask ManagerCRM SuperQR
Data & Intelligence

The data that works for the property

REX turns requests, visits, bookings, checklists, and feedback into a measurable picture. The property owner and management company see not only events, but also recurring issues, resource utilization, and service quality.

✓requests, response time, and SLA
✓service visits and activity
✓utilization of meeting rooms and other resources
✓NPS, CSAT, CES, and feedback
SuperQR REX Platform Analytics Dashboard: Service, Visitors, Booking, NPS, Tenant Experience, QR Scan Trends, Visitor Flow, and Resource Utilization
Properties & Scaling

From one building to the real estate portfolio

The REX configuration adapts to the facility format, its users, infrastructure, and maintenance rules.

Business CentersTenant Experience, Service Desk, access, booking, and amenities.
Shopping malls and shopping centersVisitors, tenants, operations, and commercial operators.
Mixed-useA unified digital layer of office, retail, and service infrastructure.
Office campusesEmployees, visitors, resources, services, and territory.
Coworking spacesBooking, access, services, and commercial services.
Management companiesA unified service standard across multiple facilities simultaneously.
DevelopersDigital service infrastructure even before the facility is commissioned.
Corporate real estateHeadquarters and distributed office locations.
Implementation

Start with one scenario

It is not necessary to digitize the entire building at once. A pilot helps test the user journey and then scale the working configuration.

1Examinationproperty, roles, processes, and existing systems
2Engineering designQR points, services, SLAs, roles, and integrations
3Pilotreal-world scenarios in the selected zone or facility
4Scalingthe entire property, new modules or real estate portfolio
FAQ

Frequently asked questions about the SuperQR REX Platform

What is a Real Estate Experience Platform?
Real Estate Experience Platform is a digital platform that integrates the interaction of the property owner, management company, tenants, visitors, and service departments with the premises, services, and data of the real estate asset.
How does SuperQR REX differ from a regular tenant app?
SuperQR uses a QR-first approach: the service is linked to a physical location of the facility and opens in a browser without the mandatory installation of a separate app. At the same time, the platform combines Tenant Experience, Service Desk, Visitor Management, booking, facility operations, commercial services, and analytics.
Can applications be submitted directly from the office?
Yes. The QR code can be linked to a specific office, floor, or room. Therefore, the system already knows the location context and can route the request to the appropriate department with the correct category, assignee, and SLA.
Are guest passes and Visitor Management supported?
Yes. A possible scenario includes a visit request, approval, a digital QR pass, check-in, and a visitor log. Automatic passage through turnstiles requires integration with the existing access control system.
Can meeting rooms and other resources be booked?
Yes. Through REX, you can organize the booking of meeting rooms, conference halls, coworking spaces, workstations, equipment, event spaces, and other resources.
Does the system support cleaning and operational processes?
Yes. For this, Service Desk, contextual QR points, digital checklists, assignees, photo verification, and an action history are used. A QR code on the equipment can serve as a digital asset passport.
Does SuperQR replace BMS, CMMS, or ACS?
No. The REX Platform is responsible for the user and service digital layer of the facility. If necessary, it integrates with specialized engineering management, maintenance, and access control systems.
Can the platform be used on multiple sites?
The architecture can scale from a single building to multiple properties with shared service standards and local settings for each property.
For what types of objects is the REX Platform suitable?
For business centers, shopping and entertainment malls, mixed-use complexes, office campuses, coworkings, corporate real estate, developers, and management companies.
How long does implementation take?
The timeframe depends on the scale of the facility, the set of modules, and integrations. A pilot of one or several scenarios can be launched faster than a comprehensive deployment of the entire ecosystem.

Digital platform for business centers, shopping malls, and management companies

SuperQR REX Platform — QR-first Real Estate Experience Platform and PropTech solution for the digitalization of commercial real estate. A single platform integrates the business center's Service Desk, tenant requests, Visitor Management and guest passes, meeting room booking, electronic queue and appointment scheduling, operational checklists, staff call, AI concierge, feedback, and analytics.

The REX Platform can be used as a Tenant Experience Platform, a business center digital ecosystem, and a user service layer on top of existing ACS, BMS, CMMS, ERP, and CRM systems. Contextual QR code points connect digital processes to specific offices, floors, zones, and equipment.

Property managementExplore All SuperQR IndustriesService DeskBuilding accessReservationsOnline queueChecklistsAI consultant
SuperQR REX Platform

Turn your property into digital service ecosystem

From office request to visitor pass. From meeting room booking to user experience analytics.

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