Customer Feedback & Review Management Platform | Mvoter

Mvoter

Platform for instant feedback and feedback analysis

Mvoter

Platform for instant feedback and feedback analysis

Mvoter is a reliable customer feedback and complaint management platform, built into the SuperQR ecosystem. It gives you a direct feedback channel, captures ratings and comments, and helps you manage customer satisfaction in real time.
With Mvoter you can:

Use smart QR codes, in your business as part of modern
client ecosystem — convenient, fast, and efficient.

Mvoter Benefits & Key Features

 Real-Time Customer Feedback Alerts
Get instant alerts when customers submit feedback so teams can respond quickly, resolve issues and show customers their feedback matters.

Anonymous & Structured Feedback
Support anonymous or structured feedback by employee, location, service or customer journey, with surveys configured for different use cases.

Location & Timestamp
Capture location and timestamp data to compare service quality across branches, touchpoints and operating periods.

Review Incentives & Rewards
Mvoter has incentive features: you can automatically award bonuses or rewards to those who leave a review. This encourages feedback and increases loyalty.

Ready-to-Use Analytics Reports
Track review volume, average rating, rating trends, recurring issues and themes; export to Excel or PDF, or integrate the data with CRM.

Remote Management
Manage feedback from desktop or mobile through the Mvoter Business workspace and app.

IndustryExample of use
Restaurants, cafesTo place QR-informers on the tables so that guests could evaluate the service and quality of dishes
Banks, financial institutionsQR codes in waiting areas or cash desks to evaluate the work of employees
RetailInformers at checkouts or fitting rooms - feedback on sales, service, assortment
HealthcareQR-reception areas, corridors, offices - instant feedback on reception and service
Transportation, citiesQR at bus stops or on public transportation to collect convenience ratings and complaints

Mvoter Integrations & Analytics

Mvoter supports organizations across hospitality, retail, healthcare, public services and infrastructure.
Launch Mvoter: Implementation Steps

  • Project customization. Sign up, choose a survey type such as service, product or visit feedback, then configure fields and branding.
  • Generate QR Feedback Materials. The system will create QR codes and informers that can be printed and placed in prominent locations.
  • Review collection. Customers scan the QR - get into the questionnaire, leave a rating and comment.
  • Respond & Analyze. Negative reviews come instantly for immediate response. Positive ones go into statistics.
  • Improve Service. Using reports and analytics, correct weaknesses, incentivize employees, and optimize processes.

Mvoter doesn't just collect feedback—it turns it into actionable analytics.
The system automatically generates reports for each object, employee and period, allowing you to compare the dynamics and efficiency of work.

You can:

  • track average rating and number of reviews by branch;
  • analyze top 5 reasons for complaints and suggestions;
  • reveal spikes in negative feedback (e.g., during rush hours);
  • Export data to Excel, PDF or Power BI for further analysis;
  • integrate analytics with CRM and internal company reports.

Mvoter turns customer feedback into actionable operational decisions.

Questions and Answers

Are separate assessments by zone/staff supported?

Yes. You can create rating questionnaires for individual facilities, employees, or service areas.

Is there any additional equipment needed?

No. You simply place QR informers using sheets, signs, badges - anything that is visible to the customer.

How long is the implementation time?

For small businesses, setup takes from 20 minutes to an hour. For network systems and complex projects - from several hours to a couple of days.

How is feedback and data security ensured?

All data is stored encrypted and access to the dashboard is controlled by roles and permissions.

Does Mvoter have an API for integration with external systems?

Yes, Mvoter has a REST API through which you can integrate reviews into your CRM, ERP or

BI systems including Bitrix24, amoCRM, Power BI and others.

Is it possible to export reports?

Yes, the system is scalable: it supports networks, branches, and geographic separation by collecting feedback centrally.

Does Mvoter support multi-lingual questionnaires?

Yes, the system allows you to create versions of questionnaires in several languages. The client is shown the interface language automatically - according to the language of the device or browser.

Is Mvoter suitable for large businesses?

Yes, the system is scalable: it supports networks, branches, and geographic separation by collecting feedback centrally.

Can existing QR codes be used?

Yes, you don't have to change the QRs. It is enough to integrate them into the Mvoter platform.

Is it possible to customize the questionnaire to fit the brand?

Yes, you can adapt the questionnaire and QR-informer to your corporate identity: colors, logo and visual design.

Create your own SuperQR today!

Leave a request or just email us - we'll find the best solution, show you how SuperQR works, and help you get started

Contact us
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Integrations that save you time

SuperQR connects with CRM systems, messaging apps, review platforms, and analytics—giving you more data and less manual work

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What customers are saying about SuperQR

SuperQR is already helping dozens of businesses collect more reviews,
Increase customer engagement and enhance online reputation.
Below are the opinions of real users who have integrated the
our service into your work.

User reviews

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