Visitor Management & Digital Building Access | SuperQR

Visitor and Pass Management System

SuperQR for building access control

Visitor and Pass Management System

SuperQR for building access control

Visitor Management & Digital Building Access | SuperQR

Business centers, offices, and secured facilities receive a large number of visitors every day: clients, partners, couriers, contractors, and employee guests. When visits are coordinated by phone or via messengers, security has to constantly contact the receiving employees, and visitors have to wait for confirmation at the entrance.

SuperQR Building Access turns visitor registration, approval and access into a clear digital workflow. Visitors submit a request by QR code or link, hosts approve the visit, and the system issues the appropriate visitor access.

The administrator and security team can at any time view up-to-date information on scheduled and current visits, visitors currently in the building, and request statuses.

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Visitor Management & Access Features

No-App Visitor Registration
The visitor does not need to install an app or create an account. They scan the QR code at the entrance or follow a public link, open the form, and enter the necessary details to register the visit.

This format allows for the quick organization of electronic visitor registration and significantly reduces waiting time at the reception.

Digital Property Page
For each facility, you can create a custom public page with basic information: address, entrance photo, reception contacts, and an application form.

Visitors immediately understand where they are and how to gain access to the building.

Flexible Visitor Registration Form
The form's composition can be adapted to the specific characteristics of a particular site. In addition to the name, phone number, and visit time, additional information can be requested—for example, the organization, vehicle number, or other data required to issue a pass.

Hosts, Offices & Departments
Organize a property by offices, departments, floors or zones. Assign a host or approver to each area so visit requests reach the right person automatically.

For each office, you can set up a custom visitor reception schedule and separate access rules.

Flexible Visit Approval Workflows
SuperQR allows you to create different request approval workflows. A visit can go through sequential approval by multiple responsible persons or be sent to all approvers simultaneously.

A general route can be set for the facility, and individual rules can be established for specific offices. If the required approver is unavailable, the system does not create a request that is guaranteed to fail approval.

Digital Visitor Pass
After the visit is approved, the system generates the corresponding access for the visitor. It is possible to configure the allowed early entry and tardiness time, the duration of the visit, and the number of entries per single pass.

For properties where prior approval is not required, requests can be approved automatically.

Access Control Integration
The module can interact with the Access Control System via webhook requests. Entry and exit events are transmitted in real-time, which makes it possible to link the visitor's actual movement with the issued pass.

Thus, the electronic visitor management system can become part of the facility's existing security infrastructure.

Unified Visitor Database
All visitors are recorded in a shared database. If a person visits the facility again, their information is already available to the system, so there is no need to fill out the registration form each time.

The visit history feature allows you to quickly find information about previous visits and simplifies the process of issuing repeat passes.

Visitor Log
All requests are recorded in a single log with clear statuses: pending approval, approved, on-site, completed, or rejected.

Administrators can quickly find any visit, check its status and review visit history for a selected period.

Visitor Analytics
The dashboard allows you to monitor key performance indicators for the access control system: the number of requests, the percentage of denied visits, the average approval time, the number of visitors currently in the building, visit trends, and the distribution of visits by office and responsible staff member.

This helps the manager evaluate the facility's performance based on real data.

Multilingual interface
The public registration form and system interface support multiple languages. This is especially convenient for business centers, hotels, international companies, and facilities with a large number of foreign visitors.

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Benefits of SuperQR Visitor Management

  • Less manual work. Receptionists and security do not have to constantly call employees to confirm a visit.
  • Faster visitor processing. Guests complete their registration in advance on their smartphones and receive confirmation without having to wait a long time at the entrance.
  • Transparent access control. All visits are recorded in the system, and employees can view the current status of requests and the presence of visitors on the premises.
  • Security control. Flexible approval workflows and integration with access control systems allow you to establish a clear access granting process.
  • Unified visitor database. Information about previous visits is saved and can be used during repeat visits.
  • Real-time analytics. Managers receive data on the number of visits, approval times, and the facility’s current workload.

Who Is Visitor Management For?

The SuperQR "Building Access" module is suitable for organizations that need to monitor visitor entry and manage access passes.

  • Business Centers
  • Offices and corporate spaces
  • Protected and industrial facilities
  • Hotels and other properties

SuperQR — Digital Visitor Management & Building Access

The Building Access module combines visitor registration, approval workflows, digital passes, visitor logs, a visitor database and analytics in one system.

Visitors submit requests by QR code or link, hosts approve visits quickly, and reception and security teams gain clear operational visibility.

SuperQR helps replace phone calls, paper logs, and manual approvals with a modern digital visitor management process.

How does a visitor submit a visit request?

Visitors only need to scan the QR code at the entrance or follow the public link. A registration form will open where they can enter their name, phone number, date and time of the visit, and any additional information required for access. No app installation or account creation is required.

Can QR codes be used for visitor registration?

Yes. For each facility, you can create a custom QR code that leads to the visitor registration form. The QR code can be placed at the entrance to the building, at the reception desk, on information boards, or in other convenient locations.

Does the visitor need to register in the system?

No. The public form is designed for registration without creating an account and installing the application. The visitor simply fills out the required fields and submits the request for approval.

What data can be requested from a visitor?

The registration form is customized to meet the requirements of a specific facility. In addition to the name, phone number, and visit time, it is possible to request the organization, vehicle license plate number, and other information necessary to identify the visitor and issue a pass.

How is the visit coordinated?

After submitting the form, the request goes to the responsible employee or several approvers. You can configure sequential approval, where the request goes through the employees one by one, or parallel approval, where all responsible parties receive the request simultaneously.

What happens after the visit is approved?

After approval, the visitor receives confirmed access in accordance with the established facility rules. The administrator and security service can see the visit status in the system and monitor its further progress.

Can the pass validity period be configured?

Yes. In the settings, you can define the allowed early entry and late arrival times, the standard and maximum visit duration, as well as the number of entries per single pass.

Can SuperQR be integrated with an access control system?

Yes. The module supports integration with access control systems via webhook. Entry and exit events can be transmitted in real time, which makes it possible to link the actual visit to the facility with the issued pass.

Is there a visitor log kept?

Yes. All visits are automatically saved in a single log. You can see the request status, visitor details, date and time of the visit, the receiving employee, and other information related to the visit.

Can you see who is in the building right now?

Yes. The system allows you to track visitors who are currently on the premises. This helps the administration and security staff quickly obtain information about the guests present.

Can visit data be exported?

Yes. The visitor log and request data can be used for reporting and further analysis, including the option to export data to CSV.

Is there any analytics on visits?

Yes. A dashboard with visit analytics is available in the system. The manager can track the number of requests, the share of rejected visits, the average approval time, visit dynamics, and the distribution of visits by offices and hosts. employees.

Can «Building Access» be used at secured facilities?

Yes. The system is suitable for facilities that require prior visit approval and access control. You can configure mandatory approval, time restrictions, confirmation routes, and integration with an existing access control system (ACS).

Why does a business need a visitor management system?

The visitor management system helps speed up visitor processing, reduce the workload on the reception desk and security, increase the transparency of the access control system, and ensure unified tracking of visits. Management receives up-to-date data on who is visiting the facility, who the guests are coming to see, and how quickly requests are processed.

Integrations that save you time

SuperQR connects with CRM systems, messaging apps, review platforms, and analytics—giving you more data and less manual work

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